Refund Policy

The digital edition is delivered immediately after payment. Once the file has been downloaded, all sales are final and refunds are not normally available, as the product cannot be returned.

If you were charged but never received access to your download, and we are unable to provide it, you will receive a full refund.

If you were charged twice for the same order, the duplicate charge will be refunded in full.

If a refund is required by the consumer law that applies to you, it will be honoured.

Contact us through the Contact page within 30 days of your purchase, including the email address used at checkout and, if possible, the order date. We aim to respond within a few business days.

Approved refunds are returned to the original payment method through the payment provider used at checkout. Processing times are set by your bank or card issuer.

When a refund is issued, access to the download for that order is withdrawn.

Please contact us before raising a dispute with your bank. Most issues can be resolved far more quickly by writing to us directly.